Top 5 In App Chat SDK Providers for Mobile Apps

The world of business has taken to Chat Applications, much like fish-to-water, as they have made virtual meetings seem almost like face-to-face meetings!   These real time interactive applications lead to improved client engagement, make it easy to connect with service providers, hold confidential meetings with top-management, and interact with peers easily.

Industry analyst data also reflects this business intelligence. In a customer survey, 70% of respondents found in-app messaging and chat feature more engaging and an over-all satisfying experience.

The facility of in-app chat helps websites to retain clients on the parent site for a seamless experience. Therefore, brand loyalty is an added benefit of chat applications to uncomplicated B2B communications, especially, if they are custom-built for personalized levels of interaction.

In order to choose the right best in app messaging SDK or to build real time chat app the following sections give you the comparison between 5 best in-app chat SDK products.

In-App Chat: What is it?

An in app chat API is an application programming interface that has a set of components which give access to back-end server environment, to provide real-time chat feature for the application.  A software development kit (SDK) is then used to embed the chat API. It is a downloadable package that has instructions of use for developers to generate applications.

Benefits of In-App Chat API & SDK

• Cost-effectiveness

Businesses are finding that using in-app chat is positive ROI as these are low-cost technology solutions. SDKs and APIs are predesigned software, and hence minimize the cost of development and time taken for embedding in the application and can be browser launched.

• Secure 

The security features in APIs is well designed and ensures multiple layer of protection, despite supporting file sharing, omni-channel for the various products.

• Beneficial 

Users have personalized interaction on APIs and SDK, besides offering better control to the users in using the business app.  In-app chat SDK allows businesses to build real-time chat app since developers have pre-built libraries and components for a simplified development cycle.

Businesses are attracted by these direct and intangible benefits of chat applications and several companies are adding in-app chat on their current online assets like websites and apps.

Best In-App Chat API SDK Providers for Android & iOS Mobile App

Businesses also gain a competitive edge as direct customer engagement at minimal costs, besides being secure and access to long-term software support cycles.

1) CONTUS MirrorFly 

CONTUS Mirrofly is an ideal solution for best in-app chat API and SDK solutions in the market. It is perfect for refining Android and iOS app or website. Mirrofly SDKs and APIs are fully customizable. Features are built to encourage swift chat on web for one-to-one chat, file-screen sharing, group chats, multilingual transactions and messaging broadcasting. 

Major features are – encrypted chat, personalized profiles, and multi-channel communication. 

MirrorFly API & SDK features

•  Fully customizable chat solution
• Live broadcasting
• Notifications feature
• Virtual video interactions
• No limitation in number of channels
•  Supports Emojis and stickers 
•  Allows Supergroup chats
• No limitation on sharing
• Language translator API
• Updating messages
• Discussion reminder
• Scalable 

Pricing : One-time license cost

Supportive Platform : Android,iOS and Web Platform

2) Apphitect

Apphitect offered best in app messaging API & SDK android and iOS and web apps. Interactive experience and engaging multi-channel communication features are good. It supports presence indication, scheduled meetings, offline messaging. Its auto-sync key feature shows all types of user activity happen in real-time for any number of devices. 

Apphitect API & SDK Features

• Document sharing in a secure area
• Video calls and voice calls
• Profiles are personalized
• Booking Meetings
• Offline app reach
• Auto-sync feature
• Multi-device reach
•  Customizable for every industry
• Integration in latest apps

Pricing : One-time license cost

Supportive Platform : Mobile Apps and Web Platform

3. Cometchat

Cometchat in-app messaging SDK is a complete intuitive chat experience. The SDKs will support cross-platform for optimized types of devices. There is no loss of time and features need to be supported on voice and video calling

Cometchat API & SDK Features

• Online indicators
• Voice and video calling
• Media attachments
• Searches are enabled
• Indicators are used to show display
• Edit or delete the message
• Encryption enabled
• Private conversations
• Attachments are rich media
• One-to-one group conversations

Pricing : Free trial is available for active users up to 25/ month. For 1,000 active users, the prices vary – $149/month, growth – $399/month,

Supportive Platform : Mobile Apps

4. TalkJs

Talksjs offered complete intuitive chat experience. The SDKs will support cross-platform for optimized types of devices. There is no loss of time and features need to be supported on voice and video calling

Talkjs  Features

• Chat pop-up
• Multi-language user interface
• Cross-browser UX
• Seamless communication
• architectural framework is compatible
• Real-time messaging
• Multi-group support
• Multi-language support
• Desktop notification
• Multiple channels

Pricing : annually at $239

Supportive Platform : Web & Mobile Platform

Also Read :Android App Development Cost: Top 6 Budget Factors

5. Mesibo

Mesibo In-app messaging API & SDK is a lightweight chat platform that supports real-time messaging and video-voice calls. The company supports several features like open-source code such as GitHub.

Mesibo Features

• Messaging platform
• Calling feature
• Conferencing
• Secure in-app messaging API
• Binary and signaling data
• Group message
• Third-party integration
• Chatbots
• Integrate with external plugin
• Push notification

Pricing : Subscription basis

Supportive Platform : Web Platform

Benefits In App Messaging for Major Industries

The surge in the market for messaging and file-sharing platforms increased by 30% in 2020 compelling businesses to build chat platform development for instant communication channels across industries.

1.   Healthcare Industry – are revolutionizing the delivery of healthcare services as they bring doctors, caregivers, and patients to the same chat platform. Patients have ready access to remote consultation, doctor scheduling, and even advanced diagnostics with the help of instant health messaging APIs. All of these features are supported on an encrypted platform for optimized patient data protection.

2.   Remote Learning – allow access to premier educational institutions and experts. It is transforming global educational services. Remote learning or e-Learning,   free online courses (MOOCs – massive open online courses) use Chat APIs for real-time teacher and student communication and have to seek a third-party platform for interaction 

3.  Online streaming – enables most social communities to interact live. Events, discussions, presentations, conferences are streamed live from institutional websites and mobile apps for optimized viewership using the best instant messaging SDK.

Conclusion

 When you have to choose an in-app messaging API provider,  the features to look for to build chat platform  for websites or mobile applications  is devices and platform that it supports(web/Android/iOS), type of authentication used, data transfer, push notifications, chat history, status of delivery, technologies that are used  and analytics. But the differentiating features should include – chatbot integration, moderation tools, anti-spam  option and typing indicators.